Session type:

Case Study

Presented by:

Tricia Okin


Session duration:

45 minutes

About the session

Radical change can be amazingly slow at times. Large social structures like public transportation, America's Voting Rights Act or the NHS were not built in a day. We’ve all seen what can happen if segments of the population do not feel heard, due to society or technology moving too fast or not moving quickly enough to address their needs. How can design help this? Via service design, we’ll see how exposure to new ideas & technologies while working collaboratively with citizens to design for their needs prevents people from being left behind.

Conference Themes: Service Design

About the speaker(s)