Practical personalisation for the perfect person
Session type:
Workshop
Presented by:
Rob Ryder-Richardson
University of Dundee
Steve Burrows
University of Dundee
Session time:
07 Jun 14:00 — 16:00
Session duration:
120 minutes
About the session
Learn how to plan a personalisation strategy to boost your conversion goals.
Personalisation is being talked about a lot just now. It is often seen as a silver bullet to solving conversion headaches and winning new customers.
Without a proper plan, you can end up with a sprawling mess of content.
How do you plan a strategy for personalisation implementation?
Participant Takeaways:
- Understand your customers
- Create a sales funnel/user journey
- Get started with personalisation
- Measure personalisation
- Report how effective personalisation is
- Plan for the future
Themes:
Personalisation, Content, Training, Digital Transformation, Innovation, Metrics