Session type:


Presented by:

Sara Di Domenico

Informed Solutions

Hope Bristow

Informed Solutions

Session time:

07 Jun 15:30 16:30

Session duration:

60 minutes

About the session

How many times have you actually read the terms and conditions before checking the box to say you agree to them?

When designing/delivering digital services, we’ve noticed a frequent request to ‘just add a checkbox’. As inquisitive designers, we endeavoured to discover why.

In this talk we discuss how to both include all stakeholders and users in co-design, but also to make sure we are looking across a whole service and tackling the challenging problems rather than choosing the easiest solution.

Design, Service Design, Product Design, Interaction Design, Thought-Provoking, Usability

About the speaker(s)