Session type:

Case Study

Presented by:

Nagihan Tuna

Baillie Gifford

Session time:

31 May 15:15 16:00

Session duration:

45 minutes

About the session

Workshops are one of the go-to methods in UX research to inform design and enable innovative solutions.

When the clients and end-users of the study are your colleagues, stakeholder workshops may be the best method for UX teams to lead discussions in a collaborative environment.

In this session, Nagihan will share their research experience from redesigning an internal communication webpage, aided by their user base— colleagues who are both collaborators and stakeholders. Employing various methods such as card sorting, surveys, and feature ranking in workshops. You’ll get insights into the journey—the lessons learned, the obstacles encountered, and the strategies employed to navigate through them.

From planning and executing the study to analysing and sharing the results, you’ll get a clear guide filled with real-life examples.

Participant takeaways:

  • Use the online collaborative boards effectively in both planning the workshops and as a facilitation tool in the workshops.
  • Invest time in collaborating with non-design colleagues in the planning phase.
  • Why to avoid taking user feedback at face value
  • Be open to alternative solutions and workarounds
  • The value of feedforward for design

Themes:

Your practice, Working with others, Presenting your work, Culture and collaboration

About the speaker(s)