Session type:


Presented by:

Anne Dhir


Session time:

30 May 11:30 12:15

Session duration:

45 minutes

About the session

For most designers, the COVID-19 pandemic was the biggest crisis they had ever faced. It was a time of uncertainty and unpredictability that affected both our work and personal lives.

Most people assumed that this would be the biggest crisis in our lives. As crises continue to pile up, designers might be tempted to tune them out, but it’s not sustainable.

This talk explores how designers can design in the long crisis.

Participant takeaways:

  • Grapple with volatility, uncertainty, complexity, and ambiguity
  • Understand how it affects their customer needs and the sustainability of their organisations
  • Find ways to do this in the long run without burning out.


Your practice, Sustainability, Design leadership, Mental health

About the speaker(s)