About this Tutorial
Generating rapid insight and achieving consensus within a development team can be challenging. I want to share a tried and tested approach that works well in agile projects, as well as a range of other contexts where quick results are needed.
About the Speaker
Neil is an experienced and qualified user experience professional, with a long track record in the public sector digital management and enhancement.
A champion of user experience research and design techniques at the University of Edinburgh, he has pioneered their use in a wide range of projects, and established a user-centred approach to the development and management of digital systems and services.