12 – 14 June 2019

Dynamic Earth, Edinburgh

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Chris Rourke

User Vision

About this Case Study

Understanding users’ task priorities is essential for user-centred design, but this understanding is often based on internal assumptions rather than empirical evidence. The top task management method provides solid data from users about what’s most important to them so you can design content and services around their actual tasks. The results are an improved information architecture and more relevant content to manage. We’ll provide an overview of the process, an exercise to demonstrate the method, a case study and even a book giveaway!

About the Speaker

Chris is the founder and CEO of User Vision, one of the UK's most experienced UX agencies, which has conducted hundreds of projects for clients worldwide.

Chris is passionate about all areas of UX and user-centred design, especially information architecture, accessibility and UX strategy. He loves the challenge of helping clients benefit from understanding and designing for their customers and spreading the good word about the field.

He has worked with clients including Emirates Airline, Visit Scotland, RBS and many other brands who are seeing the competitive advantage of a better user experience.


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