12 – 14 June 2019

Dynamic Earth, Edinburgh

Session type:
Case Study

Session duration:
45 minutes

Presented by:

Chris Rourke

User Vision

About this Case Study

Understanding users’ task priorities is essential for user-centred design, but this understanding is often based on internal assumptions rather than empirical evidence. The top task management method provides solid data from users about what’s most important to them so you can design content and services around their actual tasks. The results are an improved information architecture and more relevant content to manage. We’ll provide an overview of the process, an exercise to demonstrate the method, a case study and even a book giveaway!

About the Speaker

Chris is the CEO and founder of User Vision, and has over 30 years' commercial experience in usability, accessibility and UX consultancy and training. He enjoys the variety of clients and design challenges offered by a consultancy role and helping clients achieve real business benefits by providing a better customer experience.

Chris studied engineering psychology in the US and UK, and has worked with clients such as Hewlett Packard, NCR, Emirates Airline, Al Jazeera and many other commercial and public sector clients. His UX passions involve IA and navigation design, and helping clients gain a competitive advantage from better user experiences. Real life interests involve Delta blues guitar, brewing beer, ultimate frisbee and learning Spanish, in no particular order.

 @crourke

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