About this Tutorial
This tutorial will take participants through the end-to-end process for setting up and running user testing sessions for voice interfaces such as Alexa using the Wizard of Oz testing method. Participants will also get the opportunity to create their own sample dialogues and conversational flows and test them out with other participants. We will finish by looking at good practice for designing dialogue flows and conversations.
About the Speaker
Abi Reynolds has been involved in research and user experience for over 10 years. She is currently a principal consultant at User Vision and enjoys working with clients from across industry to help them better understand the behaviour and needs of their customers and translate that into good design. Prior to joining User Vision, Abi was UX Research Manager at Paddy Power in Dublin and was involved in the development of a range of gaming and entertainment products for desktop, tablet and mobile devices.
Abi is always looking for opportunities to practise her Spanish and Italian and regularly confuses them both.