8-10 June 2016

Our Dynamic Earth, Edinburgh, UK


From Data to Design: journey maps, scenarios & storyboards.

hosted by Kim Goodwin on Tuesday 7 June 2016

Tickets for this workshop are available now.

Workshop tickets are available separately to conference tickets, but discounted tickets allowing access to both the workshop and the full conference are also available.

Buy workshop tickets now

Session Types

Need help planning which sessions to attend? We've provided a breakdown of our various session types below.

Case Study/Experience Report

A presentation and discussion of real-life (not theoretical) experiences of the application (or mis-application) of service design techniques. Case studies and experience reports include some discussion of lessons learned and an indication of how novel the work is.


Participants learn a new approach, tool or technology through using it to solve one or more practical exercises. Any software/hardware requirements are disclosed in the session description.


A session focused around some specific tool, technique or issue. Primarily led by the speaker, tutorials usually include some elements of interactivity or individual / group exercise.


An in-depth working session on a specific topic. May include paper presentations.

Lightning Talks

Short talks (max 10 minutes) on almost any topic.